Playbook · Problem Solving & Consulting · Foundation
Synthesis: the sixty-second recommendation that ends a case well
A case is often won or lost in its final minute. Lead with the answer, give three reasons, name the risk and the next step. The same shape works for any boss.
Metanoia Editorial · 7 Oct 2026 · 6 min

What is happening
At the end of a case the interviewer usually plays a senior client who has just walked in: “The CEO is here. What should we do?” Most candidates replay the analysis in the order they did it. A busy executive wants the opposite order: the answer first, then the reasons that support it, then what could go wrong and what happens next.
This is Barbara Minto’s pyramid principle applied to speech: the governing thought at the top, supported by a small number of grouped arguments, each backed by evidence. Its power is that the listener can stop at any level and still have the essential message. Its discipline is that you must decide what you think before you start talking.
Why it matters
The framework
The sixty-second synthesis
- Recommendation, in one sentence“We recommend X.” No preamble, no hedging.
- Three supporting reasonsEach with one number or fact from the case.
- The main riskWhat could make this wrong, and how you would watch for it.
- Next stepsTwo concrete actions with an owner or a timeframe.
Worked example
Roti Senja, synthesised for its CEO
“We recommend repricing the delivery menu and renegotiating your two largest ingredient contracts. Three reasons. First, costs rose Rp 11.4 bn against Rp 6 bn of new revenue, so margin fell from 15% to 10%. Second, delivery commissions alone rose about Rp 4 bn because delivery grew at in-store prices. Third, ingredient costs rose from 40% to 42% of revenue without any price change.
The main risk is that higher delivery prices reduce orders; we would test the new prices in three outlets for a month first. Next steps: the commercial team drafts delivery pricing this week, and procurement opens supplier talks before the next contract renewal.”
Continues the fictional case from “Profitability cases, worked through”.
What this means for you
What to do
- Write the four-part synthesis for a decision you face this month, in under 120 words.
- Say it aloud and time it. If it runs past sixty seconds, cut the reasons, not the recommendation.
- Check that every reason contains a number or a fact.
- Do the drill below and compare your first sentence with the model.
Practice drill
Synthesise the gym case4 min, timed
Using the gym chain drill from the profitability piece (fee cut from Rp 400k to Rp 300k; members up from 8,000 to 10,000; monthly profit down from Rp 0.4 bn to Rp 0.1 bn; 11,200 members needed to restore profit), write a sixty-second synthesis for the chain’s owner.
- Decide your recommendation before writing anything else.
- Use the three numbers that matter most.
Show a model answer
“We recommend ending the open-ended discount and moving promotional members to a time-limited offer. First, profit fell from Rp 0.4 bn to Rp 0.1 bn a month because each member now contributes Rp 250k instead of Rp 350k. Second, restoring the old profit at the new price needs 11,200 members, 12% more than today. Third, the chain is only 400 members above breakeven, so any churn puts it in loss.
The risk is that new members leave when the price rises; we would offer them a three-month bridge rate. Next steps: stop the offer for new sign-ups this month and measure conversion of promotional members over the next quarter.”
Reflect
- In your last important update, how many sentences came before the point?
- Which is harder for you: deciding the recommendation or cutting the detail?
Do it with the pillars
The RouteThe Route’s Lesson 9.1, Communication with Executive Presence, trains the same shape: point, reasons, risk and ask, detail on request.The Map · The Range (Explore)
The Map’s Module 4, Communication for Impact, builds the foundations of answer-first speaking.
Further reading
External pages are linked, never copied. They belong to their publishers and may change.
Sources & provenance
Written for
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